WhatsApp Business’s shortcut feature facilitates the process of customers’ initiating communication with you. Using the catalog feature actively does not only provide your customers with the correct information rapidly but also increases customer satisfaction. With the linking feature, which you can provide for each product, you can direct your customers to your sales page without any interruption. The catalog feature, one of the first features of the application, enables you to create product or service catalogs with details on Whatsapp. If you actively make use of all 3 features inside the application, you can get good efficiency from it. WhatsApp Business Account is designed for companies to provide their customers with the fastest service and the most correct information with great ease. How to Use the WhatsApp Business Account? Along with its messaging functions, the application offers specially developed features to businesses allowing them to connect with their customers rapidly. Developed with the purpose of messaging in between customers and business, this application functions on a separate application called Whatsapp Business and is free of charge. Within this scope Whatsapp, one of these most frequently used applications introduced its Business feature for businesses in 2018. What is WhatsApp Business Account?Īccording to a Digital 2022 report, prepared by a joint study carried out by We Are Social and Hootsuite, people use social media for around 2 hours and 27 minutes on a daily basis. In this article, we will discuss and analyze the features of Whatsapp Business Account and how to use them appropriately. With new features being developed on the messaging apps, businesses are able to offer service and sales possibilities to their customers 24/7. Businesses can also reach their customers faster with social media applications. Nowadays people spend most of their time on social media platforms.
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